Refund Policy

Refund Policy


Because SoftFold provides a service, refunds are handled slightly differently than physical products.

Free Trials


Free trials are provided at no cost and do not require refunds.

Paid Services
Once a service period has begun, refunds are generally not provided for completed services.

If you believe there has been an error or issue with your service, please contact us and we will work to resolve it promptly.

Cancellations
Ongoing services can be cancelled with agreed notice (details confirmed at signup).

Any outstanding services already delivered will remain chargeable.

Our Commitment


If you are unhappy with our service, we encourage you to contact us — we aim to resolve issues fairly and professionally.



Email: nathan@softfold.co.uk

Phone: 07362 503526